Dear Customers,

We are pleased to present to you the Service Delivery Charter (SDC) of the Governance Commission (GC) which serves as a guide to the public on the quantity, quality, and conditions of services that we provide. The Charter also provides information about your rights and the channels for which you can report and get redress when your rights are violated.

With this Charter, we are making a commitment to providing our services at the highest possible standards and we will do our best to ensure its effective implementation. We welcome feedback from the public so that we can continuously improve on these standards and by extension, the quality of our services, for the betterment of the people of Liberia.

The GC recognizes that the delivery of quality services can only be achieved through a motivated professional workforce. We shall therefore, continue to invest in our staff capacity development on a regular basis. By outlining our commitment, we seek to match our quality of services to customers’ needs. The Commission therefore, looks forward to continuous support from the public as it embarks on implementing this Service Charter.


Prof. Alaric K. Tokpa
Acting Chairman